Policy – Virtual Wiki

How many inboxes do you have?

When people reach out to you, can they guarantee that you will read your message? It often comes down to how many inboxes you have – where is the message coming in to? It may start with just your email – but which address do you check the most often?… Continue Reading How many inboxes do you have?

Posted on: 4 January 2026 24 June 2026
Author: Christian Wickham
Categories: Culture, Opinion
Tags: Business Process Improvement, Design, Policy

Poor process, also not followed

As a manager or an employee, no matter what company you are in, I am sure you have experienced poor processes which are also not followed. People often go off and do their own thing – but why does this happen? I will explore why companies have poor process, also… Continue Reading Poor process, also not followed

Posted on: 8 December 2025 23 June 2026
Author: Christian Wickham
Categories: Business, Culture, Opinion
Tags: Business Process Improvement, Policy