AICategory

Most people learn to use AI by trial and error, and a lot of them do it with whatever free tool they found first. That works, up to a point. A little structured learning will get you better results, faster, and help you avoid the mistakes that cause real harm,… Continue Reading How to learn AI skills: a free, self-paced guide for office workers

When an AI system is deployed and then quietly withdrawn, the headline says “AI failed”. I think that is almost always the wrong conclusion. In most cases the technology did what it was built to do. What failed was the design, and the expectations set around it. We have seen… Continue Reading When AI gets withdrawn: a design problem, not an AI problem

Ask most business leaders how to make AI responsible and the first answer is about technology: better models, better filters, better tools. In my experience the answer is closer to home. Responsible AI is mostly a governance job. It is about who is allowed to use AI for what, who… Continue Reading Responsible AI starts with governance: a practical guide for Adelaide businesses

Shadow IT is rarely rebellion. It is a signal that someone has a problem to solve, and the official route did not solve it. I described what Shadow IT is, and what it costs, in Shadow IT / Stealth IT. This article looks at the other side: how to stop… Continue Reading How to stop Shadow IT before it starts

When a business asks for an AI solution, the request almost always describes what it should do. Summarise our emails. Draft our reports. Answer staff questions about policy. What it rarely says is how well, how quickly, how safely and at what cost. That second half has a name: non-functional… Continue Reading Non-functional requirements explained: a new architect’s guide, with an AI project example

Here is an interesting perspective to apply to your employees’ acceptance of AI in their work – consider AI is a junior work colleague that every employee has at their disposal. With the roll-out of new AI capabilities and agents, there is often push-back from employees who fear that their… Continue Reading AI is a junior colleague

AI is massive right now, and many businesses have had direction from their Board, CEO or other executives demanding that the business makes use of AI. Unfortunately, some are jumping in with two feet and not really planning their AI journey. So, the question remains, how to get started in… Continue Reading How to get started in AI