BusinessCategory

Organisations often run head-long into digital transformation, with a focus on technology and toolsets, and not fully understanding the impact on staff. Digital transformation is more than just moving all paper processes into electronic versions of themselves, more than just running out some new collaborative tools or enabling legacy applications… Continue Reading Digital Transformation and People

During my MBA, I was taught that the purpose of a business is to make money, and that customers should always be the focus of everything a company does. However, I think that this view is no longer valid and that my role in leading business by caring for staff… Continue Reading Leading business by caring for staff

With the use of Software as a Service offerings increasing, with 99% of businesses projected to use one or more SaaS solutions in an industry that is worth $165Bn a year. There are 15,529 companies providing SaaS solutions , and so it seems like a logical choice to start using… Continue Reading Risks of SaaS

Why is it that business transformation so difficult to successfully achieve? I believe that the fears and insecurities that keep people locked into behaviours, even invisible fears, even when we know rationally that we should change. Whilst it is possible to change policies, processes, office layout and other external factors,… Continue Reading Change is about people, not policies

With the increased prevalence of working from home initiated by the Covid-19 pandemic, we all need to be more aware of the concern with remote working, which is to include your colleagues. Back in pre-coronavirus days, the concept of “working from home” was often reserved for senior employees, and used… Continue Reading Remote working – include your colleagues

Does your organisation have a culture of cybersecurity? Or, is your company taking a ‘traditional’ approach with cybersecurity and considering it to be a layer that is applied by the IT department? The way that most modern organisations are evolving is that cybersecurity is a culture, not an action to… Continue Reading Cybersecurity is a culture, not an action

If you work in IT, then you will know that there is the ever-present spectre of zombie systems, which remain active and running, but not actually doing anything. These can be servers that were implemented for a project that got cancelled, file shares that are no longer accessed, databases that… Continue Reading What is a Scream Test

I will show you how to achieve successes through playing off the inherent nature of people to be lazy. There is a tendency for people – no matter how intelligent and engaged they are – to take the easiest option, and there are ways that you can use this to… Continue Reading Use the lazy option for success

I have encountered many baffling processes in businesses that leaves me wondering – who is your process written for? You may have spent many hours performing a Digital Transformation, focusing on streamlining processes and removing paper forms and taking advantage of new technologies to automate and accelerate processes and functions… Continue Reading Who is your process written for?

Unfortunately working extra hours and overworking has become a ‘badge of honour’ to try and prove that you are a hard worker and somehow to justify that you are valuable to your business. I strongly disagree and consider overworking a disease that must be cured. Overworking leads to burnout. Overworking… Continue Reading The overworking disease

Every week, millions of people dutifully complete their timesheets, just as businesses have expected of them for decades. The tyranny of timesheets has been something that many employees have endured and been frustrated by for almost as long – we all hate timesheets. Admittedly, there are some positive reasons for… Continue Reading The tyranny of timesheets

2020 has not started well, particularly in Australia with bushfires, floods and now Coronavirus. It is undeniable that life and culture will be changed forever by the lockdown of business and society caused by the global pandemic that has gripped the whole world. The short, medium and long term effects… Continue Reading How Covid-19 may change business and IT

It may feel like the ability to work from home makes home isolation possible to do remote working during Covid, but it is not all perfect… Recent events in 2019/2020 have shown the demand for people to self-isolate or quarantine themselves to reduce the spread of Coronavirus or COVID-19, and… Continue Reading Home isolation – is remote working the saviour?

I have been involved in the drive for Digital Transformation for many businesses over the last few years, and time and again I see the spectre of misunderstandings appearing. The truth is, Digital Transformation is about process and people, not technology. Here are some of the biggest errors; Digital Transformation… Continue Reading Digital Transformation is about process and people, not technology

The problem with backups Legacy approaches to backup in the IT industry are largely focussed on performing a backup of an entire server. This means that multiple backups will contain a full copy of the Windows operating system, and other files that will never need to be restored. Follow this… Continue Reading Backup for cloud

Security is a rapidly moving beast – faster than any other facet of the technology industry. We are in a constant battle with everyone from hackers to script-kiddies, from targeted data theft attacks to Denial of Service. Our security teams and network administrators are playing catch-up with the malicious operators.… Continue Reading Your security is obsolete

We have all had it before – something that has been around for a long time, and we have no idea if it is important any more – but no-one will take the ownership to declare that it can be disposed of. This is where the Scream Test comes in.… Continue Reading The Scream Test